Built to power modern ISP networks
Discover the complete automation suite engineered to manage customer lifecycles, billing operations, and network hardware syncing from a single central database.
Granular RBAC
Define exact roles (Admin, Billing, Support, Reseller, Staff) with custom permission sets.
Intelligent Dashboard
Real-time revenue insights, active user counters across all protocols, and network health widgets.
Multi-Language Engine
Built-in switcher for global accessibility (English, Arabic, French, German).
System Customization Hub
Complete control over branding (Logos, Color Favicons), Currency, Timezones, and SMTP mail settings.
Automated Backups
One-click database backup management system.
Notification Engine
In-app notification system for critical system events.
Interactive Fiber Map (GIS)
Draw fiber routes, mark ODP/FDB locations, and automatically calculate cable spans directly on a live map.
Live Network Health
Real-time polling for Router and OLT online/offline status with dashboard alerts.
Multi-Vendor OLT/ONU Hub
Comprehensive SNMP integration for V.SOL, BDCOM, DN-OPTIC, and Raisecom.
Dynamic Network Diagrams
Design and store logical network architectures with a built-in diagramming tool.
Broad Protocol Support
Managed ecosystem for PPPoE, Static IP, Hotspot (Voucher-based), and VPNs (L2TP, PPTP, SSTP).
Geographical Hierarchy
Organize your business by Divisions, Zones, Sub-Zones, and specific Neighborhoods.
Recurring Billing Automation
Automated invoice generation, automated line suspension for overdue accounts, and mass PDF generation.
Digital Payment Core
Integrated with bKash (Tokenized API & Webhook) and PipraPay for instant automated collection.
Manual Receipt Posting
Dedicated counter collection interface for cash payments.
Zone Financial Health
Analytics identifying revenue hot-spots and high-risk zones for outstanding dues.
POS Thermal Printing
One-click POS-ready bill printing for walk-in collections.
Full Lifecycle CRM
Leads (Connection Requests), Active Subscribers, Suspended, and Expired user tracking.
Digital KYC Vault
Secure storage for customer NID/Passports and automated identity verification checks.
Bandwidth Intelligence
Real-time graph monitoring for individual users and historical usage analysis.
Smart Ticketing Helpdesk
Categorized support system with priority levels, response time analytics, and customer satisfaction ratings.
Fiber Cable Inventory
Specialized stock tracking for cable lengths and cable-family SKUs.
Hardware Stock Control
Real-time warehouse management for Routers, ONUs, and Media Converters.
Supplier CRM
Integrated vendor tracking and purchase history.
Low Stock Automation
Instant dashboard alerts for products running out of stock.
Bulk SMS Manager
Send alerts or marketing campaigns using integrated gateways and customizable templates.
SMS Campaign Templates
Pre-designed templates for welcome messages, billing alerts, and festivals.
Lead Hot-Mapping
Visualize public connection requests on the map to decide where to deploy fiber next.
Integrated Contact CRM
Manage all inquiries from the public website contact portal.
BTRC Regulatory Engine
One-click generation of Monthly, Quarterly, and Yearly BTRC reports (PDF, CSV, Excel).
Growth vs. Churn Analytics
Detailed "Growth/Downfall" charts comparing new gains against cancellations.
ARPU & ARPU Efficiency
Deep financial metrics on Average Revenue Per User and collection efficiency.
Activity & Audit Trail
Exhaustive logs of every staff action and failed login attempts for security.
Real-time Bandwidth Analytics
Live, pulsing usage graphs so customers can see their current throughput.
One-Click Bill Payment
Seamless integration with bKash, PipraPay, and others for instant renewal.
Billing & Invoice Archive
Download current and historical invoices in PDF format for record-keeping.
Interactive Support Desk
Open tickets, upload screenshots of issues, and reply to technicians in real-time.
Ticket Satisfaction Rating
Rate the support experience after a ticket is closed to ensure high service standards.
Usage Reports
Detailed monthly data usage reports with breakdown of bandwidth consumption.
Self-Service Profile
Update mobile numbers, billing addresses, and change passwords without calling support.
Manual Payment Submission
Submit cash/bank deposit slips for manual verification by the admin team.
Reseller Management Panel
Empower resellers with a dedicated interface to manage their own users and balance.
Staff/Field Office Panel
Specialized access for technicians and field staff with localized features.
Field Staff Efficiency
Access customer location data and technical info (ONU signals) on the go.
Automated Payroll
Staff salary management and payment history tracking.
Dynamic Hero Console
Highly aesthetic landing experience with customizable titles, backgrounds, and CTA buttons.
Interactive Tech Diagram
Animated SVG-based integration map showing the platform's logical infrastructure and tech stack.
Pricing Carousel Ecosystem
Multi-category plan manager (Regular, SME, Business) with tabbed navigation and feature checklists.
Infinite Brand Marquee
Smooth, hardware-accelerated trusted-partner ticker.
Advanced Feature Showcase
Synchronized text/image slideshow with interactive lightbox for desktop and mobile.
Rich Media Sections
Video-based feature showcases with custom icon highlights and parallax effects.
Minimalist Coverage Engine
(Recently Redesigned) Aesthetic network explorer to check service availability by Division and City.
Connection Request Wizard
Guided flow to capture customer leads and service requests directly into the Admin CRM.
Multi-Step Contact Hub
Validation-ready contact portal for customer inquiries.
Centralized SEO Hub
Manage Meta Titles, Descriptions, and OpenGraph tags directly from the admin dashboard.
Performance Optimized
Smooth animations (3D transforms, glassmorphism) optimized for 60fps across devices.
Responsive Architecture
Pixel-perfect layout from ultra-wide monitors to mobile handhelds.
Zero touch automated billing & suspensions
Eliminate manual collection efforts. The system monitors invoices daily, automatically generates payment links, and locks service instantly if invoices pass grace thresholds.
- Automated grace-period notifications
- Instant service suspension at the router level
- Auto-reconnect upon payment detection
John Doe (Subscriber #902)
Mikrotik ID: pppoe-johndoe
System Action: API successfully updated PPP Secret Profile to suspended-profile on CoreRouter-1
Centralized RADIUS & PPP database
Keep your network access servers in absolute sync. Users can be authenticated securely with radius profiles or direct API commands. Supports real-time session tracking, bandwidth limits, and static IP assignments.
- Seamless RADIUS CoA support for real-time speed change
- Automatic static IP lease allocation
- Multi-router access management from one dashboard
RADIUS Access Server
Host: radius.amexcess.me | Port: 1812
How amexcess coordinates your network
Central Database
Customers subscribe, make payments, or open tickets. Data is stored centrally.
Amexcess Engine
Processing billing cycles, active statuses, and dynamically generating API packets.
MikroTik Router
Real-time sync of active secrets, queues, static IPs, and connection profiles.
Ready to automate your ISP operations?
Deploy in minutes. Complete compatibility with MikroTik hardware, custom APIs, and online payments.